Frequently Asked Questions

Fraser Works Co-op is an employment services provider. Fraser Works Co-op is a WorkBC centre that is funded by the Government of Canada and the Province of BC to deliver the Employment Program of British Columbia (EPBC). There are 73 different WorkBC centres across BC. To find your local WorkBC centre, visit www.WorkBCCentres.ca. The EPBC, delivered by all WorkBC centres, includes self-serve employment services, client needs assessments, case management, training services and other employment support services designed to help local job seekers connect to the labour market as quickly as possible.

During your first visit to Fraser Works Co-op, you will be warmly greeted by our receptionists who will ask you a couple of questions to determine your needs and wants in regard to employment. From there, you will have one of two options: utilize our self-serve resource centre to conduct an independent job search, or connect with a case manager for additional job search support. If you choose to connect with a case manager, you may be able to see someone promptly for a quick assessment where you will fill out an Employment Readiness Information Questionnaire. Next, you will be scheduled to meet your case manager. Your scheduled appointment may be later that day or sometime within the next 48 hours depending on your needs. During your initial meeting with your case manager, they will work with you to create a mutually agreed upon employment action plan that will include steps and goals to maximize the probability of success in your employment endeavours.

Nothing! Can you believe it?! Fraser Works Co-op is funded by the Government of Canada and the Province of British Columbia to provide you with no-cost employment services, programs, information, resources, and supports.

Fraser Works Co-op is funded by the Government of Canada and the Province of British Columbia to continue operations.

Full time students are not considered unemployed and thus are unable to attend Fraser Works Co-op’s program. Full time students, however, are able to access Fraser Works Co-op’s self serve resource room to conduct an independent job search. Our self serve resource room has all of the tools and resources needed to conduct a successful independent job search. Full time students who are seeking employment are encouraged to visit www.youth.gc.ca for assistance obtaining employment.

SIN cards that begin with a number from 1-8 indicate the card holder is a Canadian citizen or permanent resident. SIN cards beginning with the number 9 mean that the card holder is neither a Canadian citizen nor a permanent resident and they do not have the right to work in Canada without special permission. If you have a letter stating you have special permission to work in Canada, you may be able to access Fraser Works Co-op’s program; if you do not, you may access our self-serve resource area to conduct an independent job search. For more information, visit the Who Should Visit Us page on the WorkBC website.

If you are a full time high school student with a disability in your final year of high school, there may be exceptions for you. Please see a case manager today to learn more.

Absolutely not! Although, we don’t see why you wouldn’t, if you are eligible, considering they are available to provide you with additional support during your job search. Our case managers are equipped with the latest tips, tricks, tactics, resources, and cutting-edge job search knowledge and labour market information to help you get ahead of the fierce competition. However, if you feel fully equipped to conduct an independent job search, our self-serve resource area is available to you anytime between 8:30am and 4:30pm Monday to Friday.

Yes! Our staff speaks nearly 10 different languages. We also offer interpretation services. Please connect with us to learn more!

Absolutely! We understand that it is a challenge to support yourself while working part-time. If you are working less than 20 hours per week, Fraser Works Co-op can help you conduct a more effective job search in order to obtain supplemental employment or a full time job.

Absolutely! We have helped companies such as Menchie’s and Union Jack Public House and Carvery with all of their hiring needs upon moving into the New Westminster area. We can promote your vacancies for free by posting on our job board, circulating to staff, and displaying on our social media channels. We can also pre-screen candidates for you and send you individuals who may qualify to work with your company. And finally, we can offer you space to hold a hiring fair, all at no cost! If you are interested in space to hold a hiring fair, please contact Neely Hazell, our community relations coordinator, to discuss how Fraser Works Co-op can assist.

Definitely! In fact, if you are on EI or IA, other helpful options may become available such as financial supports, wage subsidy, or training. Please connect with a case manager to learn what options are available for you.

Of course! If you are a service provider in the community, or just someone interested to learn about Fraser Works Co-op’s updates, you can sign up for our monthly newsletter. If you are a job seeker who would like updates about job fairs or hiring fairs happening at our centre, you can sign up for our Job Seeker’s mailing list. And finally, if you are an employer who would like invites to hiring fairs, please sign up to our Employer’s mailing list.

We encourage anyone who needs training or financial supports to visit Fraser Works Co-op in person. A Fraser Works Co-op case manager is the best person to help you assess your situation and determine what you may be eligible to receive.

Any information we collect at Fraser Works Co-op is in agreement with the Freedom of Information and Protection of Privacy Act (FOIPPA). Your information will not be transmitted by fax or email, but rather in a secure format if required. Your information will always remain secure, unless of course you disclose that you are intending to hurt yourself or someone else, or a subpoena has been issued. If you would like to allow your Fraser Works Co-op case manager to speak with other individuals who are also in your support network, you must sign a Client Consent to Collect, Use and Disclose Information form in order to allow the flow of conversation regarding your progress.

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